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Goodwill Definition: Personal & Business Usage (2 meaning)

Meaning 1:friendly feeling (goodwill)

goodwill 🔊
/ˌɡʊdˈwɪl/
n.
A friendly or helpful feeling towards other people, a kind and positive attitude.
Goodwill illustrated by two people shaking hands and sharing a gift in a sunny park.
friendly feeling 🔊
/ˈfrendli ˈfiːlɪŋ/
n.
A positive, kind, and helpful attitude or feeling towards others.
📁 Category:Social Roles, Behaviors & Actions 🔖 Level:Elementary

📘 Details & Usage

📖 Root Explanation
Compound of 'good' (desirable) + 'will' (intention, desire).
💡 Mnemonic
GOOD actions show a good WILL (intention).
📖 Example
She offered to help out of pure goodwill, without expecting anything in return. 🔊 She offered to help out of pure goodwill, without expecting anything in return.
🔗 Collocations
gesture of goodwill – an action intended to show kindness or improve relations
goodwill ambassador – a person who promotes peace or charitable causes
show goodwill – to demonstrate a kind and friendly attitude
🔄 Synonyms
kindness (n.) – the quality of being friendly, generous, and considerate
benevolence (n.) – the quality of being well-meaning; kindness
amity (n.) – a friendly relationship
🚫 Antonyms
ill will (n.) – unfriendly or hostile feeling; malice
animosity (n.) – strong hostility
resentment (n.) – bitter indignation at having been treated unfairly
📖 Cultural Story
Derived from Old English 'gōdwilla' meaning 'good will' or 'benevolent intention'. The modern dual meaning reflects its evolution from personal kindness to an abstract business asset.

Meaning 2:intangible business asset (goodwill)

goodwill 🔊
/ˌɡʊdˈwɪl/
n.
The value of a business that comes from its good reputation, loyal customers, and strong relationships, beyond just its physical things.
Business goodwill shown as a trusted shop owner serving loyal customers at an established storefront.
intangible business asset 🔊
/ɪnˈtændʒəbl ˈbɪznəs ˈæset/
n.
The commercial value of a company's reputation, customer loyalty, and brand relationships, distinct from physical assets.
📁 Category:Social Economy 🔖 Level:Intermediate

📘 Details & Usage

📖 Example
The family-owned bakery was sold for a high price, largely because of its strong goodwill built over fifty years. 🔊 The family-owned bakery was sold for a high price, largely because of its strong goodwill built over fifty years.
🔗 Collocations
business goodwill – the value of a company's reputation and customer base
goodwill impairment – a reduction in the recorded value of goodwill on a company's balance sheet
purchased goodwill – goodwill that is acquired when one company buys another for more than its net asset value
🔄 Synonyms
brand value (n.) – the commercial worth of a brand's name and reputation
reputational capital (n.) – the value derived from a positive reputation
intangible asset (n.) – a non-physical asset such as a patent, trademark, or reputation
🚫 Antonyms
tangible asset (n.) – a physical asset with clear monetary value, like equipment or property
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